Refund policy
Last updated: October 16, 2026
Pacific Peak Overland products
If you are not satisfied with a product made by Pacific Peak Overland, you can return it within 30 days of delivery for a refund or exchange. Items must be unused, in their original condition and packaging, and come with proof of purchase.
Products from other brands
Some items we sell are made by third-party manufacturers or suppliers. These products are covered by the return policy of that manufacturer or supplier, not our 30-day policy. Contact us and we will help you get the return or warranty claim started.
How to start a return
Email contact@pacificpeakoverland.com with your order number and the reason for the return. We will reply with return instructions. Please do not ship anything back before we approve it.
Refunds
Once we receive and inspect your return, we will refund the original payment method. Refunds typically appear within 5 to 10 business days.
Return shipping
You are responsible for return shipping costs, except when the item arrived damaged, defective, or incorrect. In those cases, contact us as soon as possible with photos and we will make it right.
Non-returnable items
Items that have been installed, wired, modified, or damaged through misuse or improper installation cannot be returned. Gift cards are not refundable.